+44 7534388674     info@kunzlemoney.com

Q1: Can I track the status of my transfer?

A: Your transfer is important to us, so we provide status updates that allow you to easily track your transfer. When you first submit your transfer, you’ll receive a receipt with your reference number. We will send you an update if you make any changes to the transfer, or if it is delayed for any reason. After the transfer completes, both you and your recipient will receive a notification that the money has arrived. At any time you can sign into your account and select “Transactions” to view all of your status updates.

Q2: Cash pickup and mobile wallet partners do you support?

A: Kunzle Money works with thousands of trusted partners worldwide to deliver money safely, securely, and on time. Click here to see the full list of our partners.

Q3: How do I manage my Kunzlemoney account?

A: To make changes to your account information, first go to your account Settings Sign in to your account. Select “Settings”. From “Settings”, select “Profile information”. To change your password Select “edit password”. Enter your current password. Enter your new password twice. Select “change password” to complete and save your changes. To change your address Select “edit address”. Enter your new address. Select “change address” to complete and save your changes. To change your phone number Select “edit phone number”. Enter your new phone number. Select “change phone number” to complete and save your changes. To change your email address Select “edit email address”. Enter your new email address Select “change email” to complete and save your changes.

Q4: Who is Kunzle Money, Are they reliable

A: Kunzle is an FCA registered Small Payment Institution (SPI) and supervised by Her Majesty’s Revenue and Customs (HMRC) and registered with the Financial Conduct Authority (FCA) as a Small Payment Institution (SPI). Our business Kunzle’s primary business is payment services and remittances i.e. the cross-border transfer of funds to and from the UK on behalf of its customers. This business is commonly referred to as Money Transfer. Our money transfer business is currently focused on one-way money transfers from the United Kingdom to Nigeria. Our unique offering is that our business is conducted over the internet and through the Kunzle app, on mobile devices such as Smart Phones and Tablets e.g. iPadetc, thus providing our users a fast, reliable and customer friendly service.

Q5: How do I use Kunzlemoney to send money?

A: Sending money with Kunzlemoney is easy! We give you choices so you can decide how you want to send or receive money. First, use your email address to create a free account on our website. Enter the amount of money you want to send, your recipient’s information, and your payment information.

Q6: Where can I find information about exchange rates, transfer fees?

A: Kunzle gives our customers low fees and great rates every single day. Click here to learn more about our rates, fees, and currency options.

Q7: How do I make complaint?

A: If you have a problem we'll do everything we can to put matters right as quickly as possible through our official complaints procedure

Q8: How do I change or cancel my transfer?

A: To change a transfer You can make changes to your recipient or delivery method if your transfer is not already complete. Simply contact us and provide your reference number, and we’ll help you with any changes you’d like to make. Changes will be applied immediately and may cause your transfer to be delayed. To cancel a transfer KunzleMoney has made this easy to do when logged in from our website or app: Locate your transfer receipt by clicking “Transfer history” on Kunzlemoneywebsite  Go to the bottom of your KUnzleMoney receipt, and select "Cancel transfer." We will ask you to provide a reason for your cancellation. Providing this reason will help us improve our service. Once your transfer is cancelled we will provide you with a new receipt and send you an email confirming your cancellation and your refund status.

What others say about us

  • Kunzle money is the best platform for you to transfer money to Nigeria at a very low rate.

    • Kate
    •  
  • Kunzle money have made sending money to my family at home so easy for me.

    • Mary
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  • I have been looking for a better place to send money home , but kunzle money made it possible in a very short time.

    • Abolaji
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Business Hours

  • 10am to 7pm

Address

  • 86-90 Paul Street,
    London.
    EC2A 4NE

Contact

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